HP Envy 4520 Troubleshooting Guide

hp printer troubleshooting guide

It is very irritating and frustrating when the printer suddenly stops working when you have an important printer job. In this article, we are addressing the common technical glitches of the HP envy 4520 printer and some basic troubleshooting solutions for that problem.  This article can be considered as a hp printer troubleshooting guide. Users can also contact the official technical support team for resolving the HP printer problem.

Common problems and Hp envy 4520 troubleshooting

  • Offline printer:

If the user is getting the printer is the offline message then user should turn off printer unit, wait for a few seconds and turn on the printer. An expert recommends to power cycle the device as the basic hp printer troubleshooting step. Check if there is a problem connection is established between the HP printer unit and the computer system. Users can simply unplug and plug the Ethernet cable into your internet port and make sure it is connected to the network. If you are operating a basic network without a firewall, press print on the document and select the printer. If you have a firewall and the printer is not approved on your network, you must install a printer by following the prompts and entering the network key or a password.

  • Document refuses to print:

If a document that refuses to print, it may need to be updated the drivers, firmware, and uninstall, reinstalls, and disable the printer drivers. Users can install the latest printer drivers by visiting the official HP website. On the website, go to the support and download section for installing the HP printer driver software.

  • Congested print spooler:

If the print spooler is congested, simply clear and restart the print spooler the software that prepares and manages printing documents and that may fix the problem. If it fails, it may need to be canceled one or more documents in the print queue.

  • Paper Jam:

Users can manually check and remove the paper jam. To avoid the paper jam user should insert the high-quality printing papers of a size which are supported by the printer unit.

  • Stuck print Queue dialogue:

If the print queue dialogue is stuck, then many applications may have run at once. You can open the printer queue by right-clicking that printer in the device and printers window and selecting ‘See what’s printing’. If you see an order document that can’t print with an error, right-click on the document here and remove it. If a print job is paused, then it is resumed from here. It should also click the ‘printer’ menu and verify that ‘Use printer offline’ isn’t enabled. If this option is checked, remove the checkmark to disable it.

  • Unrecognized printer device:

If the computer is not recognizing the device, turn off the printer power, and turn it on again and reinstall the printer driver. Users can also add your HP envy printer to the system by going to start-> Printers and scanners-> add printer. After then the user can follow on-screen instructions to install the printer on their system. The users who already added their printer on the system can delete the printer and add it to the system again.

  • Damage cartridges:

If the printer ink cartridges are not been recognized it must be empty or not inserted properly. The most common problem is that it is not inserted properly. Try to remove the unrecognized ink cartridge and reinsert the cartridge to solve the problem.  

All the issues of the printer need to addressed and resolve quickly. This blog will help users to solve their HP printer problems. The users who are unable to resolve their problem associated with the hp printer can contact the Hp technical support for printer experts for quick solutions for their problem.