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Detailed Guide to Fix Brother Printer Not Printing Error

Encountered with the brother printer not printing error? If yes then, you landed in the best place. This article is a one-stop guide to troubleshooting brother printers not printing errors. The article also explores the common reasons that might lead to Brother printers not printing issues.

Why is my Brother printer not printing?

The possible reasons that might lead to Brother Printer is Not Printing problems a listed below.

  • Empty paper tray
  • Incorrect Installation of Toner cartridges
  • Paper Jam
  • Poor connectivity between computer and printer
  • Outdated printer drivers
  • Damaged System Files

How to troubleshoot Brother Printer Not Printing on Windows 10/11?

The users can follow the following troubleshooting check sequentially to fix the brother printer is not printing on the windows operating system.

  • Check Physical Connection

Users should ensure that the printer and the computer system are connected properly. The USB printer users can simply plug in the USB cable to another port. Replace the USB cable if it is broken.
The wireless printer users should check if the printer and the computer system are connected to the same network. Users can place the router and printer unit close to each other.

  • Set Printer Device as default Printer

It is essential to set your brother’s printer as the default printer on your computer system. Because computer systems always use default printers to print a document. Users can use the steps given here to set brother printer as the default printer.

  1. Click on Start and Launch Control Panel.

  2. Go to Devices and Printers.

  3. Right-click on your brother printer device and select the ‘set as default printer’ option from the context menu.

Set as Default Printer

  • Reinstalling brother printer

If the brother printer is not installed correctly, the user can remove it from the system and install it again. The following steps assist the user in reinstalling the brother printer.

  1. Click on the Start icon and open the Control panel.

  2. Go to Devices-> Printers and Scanners.

    Windows Settings

  3. In the printers and scanners window, tap on your brother printer device.

  4. Select the Remove device option.

  5. To add brother printer again, go to start and launch the settings app.

  6. Tap on Devices-> Printers and Scanners -> Add a printer or scanner.

    Printers and Scanners

  7. It will search for available devices.

  8. Select your Brother printer device and click on add a device.

  9. Follow the on-screen instructions to add brother printer devices.
  • Clear print queue

Multiple times, the presence of the virus-infected file in the print queue causes the printer to encounter a printer is not a printing error. In such cases, users can clear the print queue by referring to the steps given here.

  1. Click on the start icon and search for Services in the windows search box.

  2. In the services window, search and right-click on the Printer spooler.

    Services

  3. Click on the Stop option from the drop-down menu.

  4. Minimize the Services window.

  5. Open file explorer and navigate to the %windir%\System32\spool\PRINTERS.

  6. Delete all the files in the printer directory.

  7. Open the Services window that we minimize in step 4.

  8. Click on Printer Spooler and select the Start option.
  • Update Printer Driver Software

Printer driver software plays a key role in error-free printing operations. Users need to update printer drivers and Windows regularly to avoid Brother printers not printing on windows issues. Users can update brother printers’ drivers in the following manner.

  1. Tap the windows icon and search for the device manager in the windows search bar.

  2. Open the Device manager.

  3. Locate and expand the Print queues section.

  4. Right-click on your brother printer and select the Update Printer driver software option.

  5. Select Search automatically for the driver’s option.

  6. Follow the on-screen instructions to install printer driver software.

Users can also check for windows updates. Users need to have a stable internet connection to update windows and printer driver software.

How to troubleshoot Brother Printer Not Printing on Mac?

Mac users can follow the given troubleshooting checks to fix the brother printer not printing error.

  • Power cycle brother printer.
  • Set your as the default printer on mac
  1. Go to Apple Menu-> System Preferences.

  2. Tap on the Print & Fax or Print & Scan option.

  3. Select your Brother printer from the default printer pop-up menu.

Print and Scan

  • Delete all print jobs
  1. Go to Apple Menu-> System Preferences.

  2. Tap on the Print & Fax or Print & Scan option.

  3. Select your Brother printer icon and tap on open print queue.

    Brother Printer Open Print Queue

  4. Select each job first and then click the cross icon to delete print jobs.
  • Reset Printing System
  1. Tap on Apple menu-> System Preferences.

  2. Click on the Print & Fax or Print & Scan option.

  3. Control-click on your brother printer and select the reset printing system option.

Print and Fax

In this way, users can troubleshoot Brother Printer is Not Printing on windows and Mac. If the troubleshooting checks above haven’t solved your issue, your PC may experience deeper Windows or mac problems. Users can contact us for further technical support on brother printer devices.